Programmes & Events
Each event includes a consultation and at this meeting we will discuss your particular needs regarding the mix of skills, the business context for the event and what you would like the participants to achieve.
Below is a selection of the programmes we can deliver. If however what you require is not listed here or in the other service section please contact us.
- Management and Leadership Development including ILM Programmes
Both bespoke and accredited programmes in a wide range of subjects for Team Leaders and Charge hands through to Middle and Senior Mangers. - Recruitment and Selection, Appraisals, Managing Performance
Events that reflect current Employment Law and best practise whilst containing examples relevant to your business - Teambuilding Skills, Train the Trainer
Development activities which are participative and which focus on working together to improve performance - Coaching and Mentoring Skills
We can provide external coaching and mentoring for managers and staff or alternatively we can help you to “grow your own” in-house capabilities ensuring that the value of experience is not lost. - Minute Taking, Chairing Meetings, Presentation Skills, Report
Writing
This is a selection of topics dealing with the communication skills necessary for any business. All events include practical exercises in order to develop the skills in an informal and secure environment. - Problem Solving, Project Management, Creative Thinking
From formal models and approaches to off-the-wall themed events; choose the approach that suits your style. - Assertiveness, Dealing with Difficult Situations, Working Relationships
Whether it is customers, clients or colleagues these interpersonal skills are a must for improving relationships and lowering stress levels. - Influencing, Customer Care, Telephone Skills
Keeping customers, selling products or changing someone’s point of view all require the ability to understand another persons perspective and to adapt your style to suit. These events look at similar skills at different levels and in different contexts.
Please see our features page for general information about our programmes or visit the case studies section for examples of bespoke training.